IT specialist / system administrator CV example
To an employer, an IT specialist or system administrator means reliability above all: the systems stay up, incidents are resolved quickly and security is in order. Put uptime figures, incident response times and the solutions you implemented in your CV: that shows what you achieved with the technologies you list.
The example below suits both in-house IT support and infrastructure administration roles. A Lithuanian title such as “IT specialistas” can cover very different work, while English-language ads are more specific: IT Support Specialist or Service Desk Engineer for support, System Administrator or Infrastructure Engineer for infrastructure. Translate your title by what you actually did, and use the ad's wording where it truly fits.
CV example
System administrator responsible for the infrastructure of a manufacturing company: 250 workstations and 40 servers. Achieved 99.9% system availability and introduced company-wide backup and MFA policies.
- Administer 40 servers (Windows Server, Ubuntu) and a Microsoft 365 environment for 250 users, with 99.9% availability.
- Introduced MFA and centralised backups (Veeam), cutting recovery time from 8 hours to 45 minutes.
- Reduced IT support tickets by 30% by automating account creation (PowerShell).
- Provided first- and second-line support to 120 users; average resolution time 2 hours.
- Migrated email from on-premises Exchange to Microsoft 365 with no downtime.
Kaunas University of Technology (KTU), Faculty of Informatics: BSc,Information Systems Engineering, 2019
Microsoft Certified: Azure Administrator Associate, 2023
What to put in an IT specialist CV
These are the three numbers an IT manager looks for. Replace “administered servers” with “administered 40 servers for 250 users, 99.9% availability”.
List Microsoft, Cisco, CompTIA and ITIL certifications with the year they were issued. Put expired ones separately or leave them out. Keep the vendor's exact English name (“Microsoft Certified: Azure Administrator Associate”). That is what recruiters and applicant tracking systems (ATS) search for.
MFA, backups, access policies, incident management. Since 2024 almost every company asks about security, so show that you have dealt with it.
PowerShell or Bash scripts belong in a CV only with a result: “automated account creation, support tickets down 30%”.
Most common mistakes
- A long list of hardware and software with no context about the environment you worked in or its scale.
- Not a single number: no servers, no users, no availability figure.
- Duties written like a job description (“installed, maintained, advised”).
Frequently asked questions
Should I list old technologies (e.g. Windows Server 2008) in my CV?
Only if the companies you are targeting still use them. Otherwise they suggest you have not kept up. Stick to the technologies of the last 5 years.
How do I show my experience if I have worked at one company for 10 years?
Split the period into stages by project or by promotion: the move to the cloud, a security project, bringing new branches onto the network, each with a result.
Do I need a cover letter for an IT specialist role?
For smaller companies and in-house IT roles, yes: a short one (half a page) explaining why this particular company and which problem you could solve in your first six months.